Refund Policy
Thank you for shopping with us! We want you to love your purchase, but if something isn't right, here's how returns and refunds work.
Eligibility for Refunds
To be eligible for a refund, your item must be unused, unopened, and in its original packaging with all tags and seals intact. Once a package has been opened or the item has been used, we're unable to accept it for return or refund, as these are children's garments and we hold strict hygiene and safety standards for all products.
How to Request a Refund
If your order arrives damaged, defective, or incorrect, please reach out to us via Facebook or Instagram within 7 days of delivery with your order number and photos of the item. We'll review your request and get back to you with next steps.
Non-Refundable Situations
- Item has been opened, worn, or used
- Original packaging or tags are missing
- Request is made more than 7 days after delivery
- Buyer's remorse or sizing changes of mind (please double check our size guide before ordering!)
Processing Time
Approved refunds are processed within 5-7 business days back to your original payment method.